SHIPPING POLICY

FREE SHIPPING

We are proud to offer free shipping on all our orders!

All orders are processed and shipped from our international warehouse.

During periods of high demand (such as holidays or promotional periods), processing times may be slightly extended.

ORDER PROCESSING

• We process orders Monday through Friday.

• The processing time is between 3 and 10 business days from the date of purchase.

• Shipping takes place the day after processing has been completed.

• We do not ship on weekends or public holidays.

Important: Once an order has been placed, it cannot be cancelled.

If you need to modify your delivery address, please contact us as soon as possible before the order enters the shipping stage. Changes cannot be made once the order has been processed.

ESTIMATED DELIVERY TIMES

After processing, estimated shipping times according to destination are:

• Spain and Europe: 7–14 business days

• United States: 7–15 business days

• Canada: 7–16 business days

• Central America: 10–25 business days

• Australia and New Zealand: 10–26 business days

• Rest of the world: 11–30 business days

In exceptional circumstances, delivery may take up to 40 business days due to customs procedures, weather conditions, or logistical situations beyond our control.

ORDER TRACKING

Once your order has been shipped, we will send you a tracking number so that you can check the status of your shipment in real time.

DELAYS OR SHIPPING ISSUES

Although we make every effort to meet the estimated delivery times, external factors such as COVID-19 restrictions, customs inspections, or peak shopping seasons may cause delays.

If you notice an unusual delay in your delivery, please do not hesitate to contact us at info@saintcroixny.com.

We will be happy to assist you.

THANK YOU FOR YOUR TRUST

We appreciate your patience and understanding.

Our goal is to provide you with a safe, reliable, and satisfying shopping experience.